• Universal Remote Learning


    Setting Up Your Infinite Campus Parent Portal Account

    It is CRITICAL that all FCS parents be connected through Infinite Campus. All portal accounts require a 1-time activation to create your ID and password. You must be a parent/guardian of a current FCS student and have the following information to activate an account.

    •      Student first and last name (as entered on birth certificate)
    •      Student ID number
    •      Student Date of Birth (MM/DD/YYYY)
    •      Student grade level (2020-21 grade level)

    To set-up your account, please enter your email here: Campus Parent Portal Activation

    Please note: If you are unable to activate your account by answering the verification questions, please contact your local school.

    Need technical assistance
    with Logins or Devices?
    Help is just a phone call away!


    Universal Remote Learning Hotline
    7:30 a.m. - 12:30 p.m.
    Monday - Friday
    Call: 470-254-2300


    Laptop & Hotspot Distribution


    Device Hubs

    • Hubs will support hotspot distribution, device swaps, or power cord needs.
    • Hubs are regionally located at Banneker HS, Hillside ES (Summer 2021 only), Ridgeview MS, and Roswell HS
    • Call the Hotline (470-254-2300) to make an appointment.


Frequently Asked Questions

  • Please refer to this list for answers to frequently asked questions concerning academic support for Universal Remote Learning. If you have other questions that are not related to academic concerns, please reference the Fulton County Schools Back to School web page at www.fultonschools.org/backtoschool.

    Q: What is Universal Remote Learning?

    A: Universal Remote Learning is a strategy for learning continuity to be deployed for extended time away from school. This plan assumes that power and internet connectivity is not disrupted. This extended remote engagement would apply to all schools with support from district staff.


    Q: What platform will synchronous instruction be given through?

    A: Microsoft Teams.


    Q: How can I request and get a laptop or hotspot?

    A: Laptops will be distributed through the student's home school in August. Visit your school's website or call for details. Hotspots can be requested through Hotline (470-254-2300) and distributed through the Hub.


    Q. What are the Minimum Device Specifications if I want to purchase a device for my student?

    A. A complete list of minimum specs are available for download. Please note that Dell offers discounts to FCS employees, students and parents.


    Q: Where are the Hubs located and how do I get an appointment?

    A: The hubs are regionally located (Banneker, Taylor Road, and Ridgeview). Appointments can be made through the Hotline (470-254-2300). You can request hotspots distribution, swap non-working devices, or power cords.


    Q: How do I log into my child's school accounts?

    A: Most Fulton County Schools Digital Resources can be accessed by logging into ClassLink. You can access ClassLink by visiting https://launchpad.classlink.com/fcs

    * Please note your school may have purchased additional resources specific to your school. You will need to contact your school regarding these resources.


    Q: What is ClassLink (Launchpad)?

    A: Launchpad is a single sign-on platform that will allow you to use your FCS username and password to access everything you need. Classlink (Launchpad) delivers instant access to your web resources from all your devices. Elementary student's passwords are date of birthday in this format: MM/DD/YYYY. This does not apply to students who received a device recently. Their Classlink password is the password they received with the device.


    Q: What do I do if I need technical assistance with Universal Remote Learning?

    A: Should you require technical assistance with Universal Remote Learning, you can call the Universal Remote Learning Hotline: 470-254-2300.


    Q: How do I know what assignments my child should complete?

    A: Schools will communicate assignments to parents and students through the school's regular communication channels.

    1. Check your email for communication from the school or teacher.
    2. Check the school's website.
    3. Email your child's teacher and/or the school principal.


    Q: When are the assignments due?

    A: Students will be given a minimum of two weeks to submit assignments upon returning to school.


    Q: Who do I contact if I have questions?

    A: General questions about your school's Digital Learning lessons and assignments should be directed to the teacher and/or school.

    1. Check your email for communication from the school or teacher.
    2. Check the school's website.
    3. Email your child's teacher and/or the school principal.


    Q: What if I don't know my child's student ID number?

    A: Should you require assistance with login information, you can call the Remote Learning Hotline.


    Q: How can I reset my child's password?

    A: Should you require assistance with passwords, you can call the Remote Learning Hotline.