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Instructure/Canvas

Important Security Update Regarding Third-Party Vendor (Instructure/Canvas)

 

POSTED 5/8/2026 2:00 PM

Instructure/Canvas Security Update

This message is to update you on the impact of the ongoing cybersecurity incident experienced by Instructure, the vendor for our Canvas learning management system.

We have temporarily disabled all Fulton County Schools (FCS) access for teacher and student Canvas accounts as we conduct testing of the system and remediation work on our internal connections to system.  Please do not attempt to access your teacher, student, or parent Canvas account on a laptop device or personal cell phone until further notice.

Additionally, the cybersecurity incident may result in messages providing false information and suggesting links to click.  All authorized updates to FCS families will be sent in this format.

We are highly engaged with the Canvas team and the Georgia Department of Education and are monitoring updates from them closely.

As we shared yesterday, while basic user data, such as names and email addresses, and internal messages may have been accessed; student grades were not accessed, nor were passwords. FCS does not share Social Security numbers or financial information for any users.

We want to assure you that our FCS owned and operated technology systems are not at risk, and we are taking proactive measures to keep it that way.  We apologize for the unexpected inconvenience this vendor issue may have caused you.

Thank you for your patience and understanding as we develop our plan. We will keep you informed as new information becomes available.

 

 

POSTED 5/7/2026 6:40 PM

Canvas Learning Management System Temporarily Unavailable

We want to make you aware of a recent cybersecurity issue involving Instructure, the company that provides the Canvas learning management system used by Fulton County Schools (FCS). Canvas is used by our middle and high schools to share lessons, submit assignments, check grades, and communicate with classmates and teachers. Some elementary school students also have limited access to Canvas.

Currently, the Canvas website is completely down and inoperable for students, parents, and teachers.

Please know that the cyber incident involved the third-party Canvas software program, not our district’s technology infrastructure. According to the vendor (Instructure), student passwords, social security numbers, and financial information were not involved. However, some limited user information – such as names, email addresses, school assignments, and internal Canvas messages – may have been involved. FCS does not share social security numbers or financial data with Canvas so please be assured that your student’s most sensitive information has not been compromised.

We are working with all appropriate investigative and law enforcement agencies to address the situation.

Our principals, zone superintendents, and academics division are working to identify alternate instructional plans for the remainder of the school year to minimize the disruption of this outage.

We understand that this may be concerning and appreciate your patience as we work through this situation. Our team is closely monitoring updates from the vendor and will continue to keep you informed as we learn more.
 

 

 

POSTED 5/6/2026 1:00 PM

Important Security Update Regarding Third-Party Vendor (Instructure/Canvas)

Fulton County Schools was recently notified by Instructure, the parent company of the Canvas Learning Management System, of a cybersecurity incident involving their systems. This is a nationwide event affecting thousands of educational institutions globally.

What We Know:

The vendor has confirmed that an unauthorized third party gained access to certain user information. According to the vendor, the data involved may include names, email addresses, student ID numbers, and private messages sent within the Canvas platform. They have indicated steps have been take to prevent any additional information from being accessed.

What is NOT Involved:

The vendor has stated that there is currently no evidence that passwords, financial information, social security numbers, or government identifiers were compromised. This district does not provide that information to the vendor for students or staff.

FCS Response:

  • Our technical teams are conducting a thorough review to determine the specific impact on our local school community.
  • Canvas remains operational for continued use by students and staff.
  • We will continue to actively monitor the situation and remain in close contact with the vendor.
     

Next Steps:

Once the vendor confirms more specific details regarding the impact to our district, we will reach out directly to any families whose personal information may have been impacted.

No action is required from you at this time.