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March 19, 2008 |
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A periodic
informational email from the Fulton County Schools SAP Management Team |
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This e-newsletter is sent each week during SAP implementation
to keep SAP users aware of special dates, trainings and other important
need-to-know news. Consider this your “One Stop Shop” for SAP
news! |
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CASE/CATS
error reports begin this week |
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Beginning
this week, timekeepers will see the return of the CASE/CATS error report. Two
reports will be sent to timekeepers every Thursday evening. The first
report lists errors for the current week (Friday – Thursday). The
second report notifies timekeepers of errors not yet reconciled for the
period January 1, 2008, up to the preceding Thursday. Errors
should be corrected in CASE as soon as possible so that employees’
paychecks are not adversely affected. The SAP
training team has created a Quick Reference Guide to assist timekeepers in
resolving the most common errors, but if you have other questions or
situations, please contact the SAP Help Desk by email or phone, 404-669-4956. · CASE/CATS
error report quick reference guide |
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March
Production Labs are next week |
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Production
labs are being held this month. Instructors will be on hand to give
assistance and answer questions. Don’t be shy…if you need help,
get it!
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Upcoming
FICO, Logistics and Basic Navigation trainings |
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*denotes
new course offerings Classes
can be scheduled through MyPDC.
Contact Gwen Davis at 404-669-8090, ext. 156, or davisg1@fultonschools.org
for registration assistance. |
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Payroll
support still available |
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During
January and February, a special hotline was established to handle issues
related to the first two payrolls produced using SAP. That
hotline has since disbanded since the highest volume of calls was expected
within the first 60 days. If payroll issues arise or if employees have
questions about their pay advices, they can contact the FCS Payroll
Department at 404-763-6849. |
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Quick Tip
for the Week |
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Remember
to save these weekly “Follow Me to SAP” emails, perhaps to a
folder on your computer. They contain training information or tips that may
be a handy reference as you continue using SAP. You also can find them on the
FCS + SAP web site under
“Multimedia.” |
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For more
information about SAP |
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Support questions: SAPhelpdesk@fultonschools.org
or FCS Help Desk at 404-669-4956 General questions: SAPinfo@fultonschools.org
SAP web site: www.fultonschools.org/fcssap
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